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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
	Shopping Experience	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Selwa j. Diwani Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Bill Dyer -- Feedback: I liked the Valentine's deals, and the great selection, and all of the explanations for the different services before checkout. Looking forward to hearing about the delivery! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: The website is warm and welcoming, but could use a few updates on graphics and appearances (texts, boxes, etc.) to compete with other sites
	Bill Dyer -- Feedback: Always great options, great browsing and ordering process Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Bill Dyer -- Feedback: Always easy ordering, great flowers and delivery Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Annette Gray Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Bill Dyer -- Feedback: Always easy to order for Jordan Flowers, great products and delivery Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Bill -- Feedback: Always great service and great flowers Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Ratings:
	Bill Dyer -- Feedback: Always a great experience buying with JordanFlowers, and beautiful flowers Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	William G Dyer -- Feedback: Great site to order flowers for delivery in Jordan, always great service and my wife loves the flowers Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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